1. Purpose & Limitations
Electrux hardware wallets are designed exclusively for the secure storage of cryptocurrency and NFT private keys in an offline environment. Our devices serve a single, focused purpose: private key custody and management.
1.1 What Our Devices Do
- Store private keys securely in an isolated secure element
- Generate cryptographic signatures for blockchain transactions
- Provide secure backup and recovery mechanisms
- Operate entirely offline with no internet connectivity
- Support multiple cryptocurrency networks and protocols
- Enable secure transaction verification and approval
1.2 What Our Devices Do NOT Do
- Provide buying, selling, or trading services for cryptocurrencies
- Offer exchange or conversion services between digital assets
- Connect to the internet or maintain network connections
- Store, transmit, or process market data or pricing information
- Provide investment advice or financial recommendations
- Offer custodial services or asset management
- Enable direct peer-to-peer transactions without user verification
- Provide any form of financial intermediation services
2. Security Architecture
Our hardware wallets implement multiple layers of security designed to protect your private keys from various attack vectors while maintaining complete offline operation.
2.1 Isolated Secure Element
Each device contains a dedicated secure-element chip that:
- Operates independently from any network connection
- Stores private keys in tamper-resistant hardware
- Implements hardware-based random number generation
- Provides cryptographic processing in a secure enclave
- Resists physical and logical attack attempts
- Maintains data integrity through secure boot processes
- Implements side-channel attack countermeasures
2.2 Multi-Layer Authentication
Access to stored private keys requires multiple authentication factors:
- PIN Protection: Numeric PIN required for device access
- Optional Passphrase: Additional passphrase for enhanced security
- Physical Confirmation: Manual approval required for all transactions
- Seed Phrase Backup: 12-24 word recovery phrase for device restoration
- Device Authentication: Cryptographic verification of device authenticity
2.3 Open Source Firmware
Our commitment to transparency includes:
- Open-source firmware available for public review
- Independent security audits by recognized security firms
- Reproducible builds for firmware verification
- Regular security updates and vulnerability patches
- Community-driven security research and improvements
- Transparent development process and change logs
3. Legal Requirements & Compliance
Understanding the legal landscape surrounding hardware wallet usage is crucial for proper compliance with applicable laws and regulations.
3.1 Device Classification
Electrux hardware wallets are classified as:
- Private key storage devices, not financial service providers
- Hardware products subject to import/export regulations
- Cryptographic devices in certain jurisdictions
- Consumer electronics with specific safety certifications
- Non-custodial tools that do not hold user assets
3.2 KYC/AML Considerations
Important clarifications regarding regulatory compliance:
- The hardware device itself is not subject to KYC/AML requirements
- Users are responsible for compliance with local financial regulations
- Cryptocurrency transactions may be subject to reporting requirements
- Tax obligations remain the responsibility of the user
- Anti-money laundering laws may apply to cryptocurrency usage
- Users must verify legal status of cryptocurrency in their jurisdiction
3.3 Import/Export Regulations
Users must comply with applicable trade regulations:
- Cryptographic devices may be subject to export controls
- Import duties and taxes may apply in destination countries
- Some jurisdictions restrict or prohibit cryptographic hardware
- Users must verify legal importation requirements
- Customs declarations may be required for international shipping
- Restricted countries may be excluded from sales and support
4. Risk Acknowledgment & Liability
Users must understand and accept the inherent risks associated with cryptocurrency storage and hardware wallet usage.
4.1 Seed Phrase Responsibility
Critical understanding regarding seed phrase management:
- Loss of seed phrase results in permanent loss of stored assets
- No recovery mechanism exists if seed phrase is lost or forgotten
- Electrux cannot restore, recover, or regenerate lost private keys
- Seed phrases must be stored securely and never shared
- Multiple secure backup copies are strongly recommended
- Physical security of seed phrase storage is user responsibility
- Digital storage of seed phrases is strongly discouraged
4.2 Market Risk Disclaimer
Important disclaimers regarding cryptocurrency markets:
- Electrux is not responsible for cryptocurrency market value fluctuations
- Digital asset values can be highly volatile and unpredictable
- Users may experience significant financial losses
- No guarantee of asset value preservation or growth
- Market conditions may affect asset liquidity and accessibility
- Regulatory changes may impact asset value and usability
4.3 Technical Risk Factors
Users acknowledge the following technical risks:
- Hardware failure may require device replacement and recovery
- Firmware updates may introduce new features or security patches
- Network changes may affect supported cryptocurrency protocols
- User error in transaction details cannot be reversed
- Physical damage to device may require professional recovery services
- Compatibility issues may arise with third-party software
5. Setup & Support Guidelines
Proper device setup and ongoing maintenance are essential for security and functionality.
5.1 Initial Setup Requirements
Essential steps for secure device initialization:
- Authenticity Verification: Verify device authenticity using provided methods
- Secure Environment: Perform setup in a private, secure location
- Offline Generation: Generate seed phrase completely offline
- Secure Backup: Create multiple secure backups of recovery information
- PIN Configuration: Set a strong, unique PIN for device access
- Firmware Verification: Ensure latest firmware is installed
- Test Recovery: Verify recovery process with small amounts
5.2 Ongoing Maintenance
Regular maintenance requirements for optimal security:
- Install firmware updates promptly when available
- Verify supported networks and protocols regularly
- Test device functionality periodically
- Monitor security advisories and announcements
- Maintain secure storage of backup materials
- Review and update security practices as needed
5.3 Support Channels
Available support resources and limitations:
- Technical documentation and user guides
- Customer support for device-related issues
- Security advisory notifications
- Firmware update notifications and instructions
- Community forums and knowledge base
- Professional consultation services (where available)
5.4 Support Limitations
Important limitations of available support:
- No recovery services for lost seed phrases or PINs
- No investment advice or market guidance
- No assistance with cryptocurrency trading or exchanges
- No guarantee of compatibility with all software or services
- Limited support for modified or tampered devices
- No liability for user errors or misuse
6. Advertising & Marketing Compliance
Our marketing and advertising practices comply with strict regulatory requirements and industry standards.
6.1 Permitted Marketing Content
Our advertising focuses exclusively on:
- Private key storage functionality and security features
- Hardware specifications and technical capabilities
- Security certifications and audit results
- Compliance with applicable regulations
- Educational content about hardware wallet security
- Comparison of security features with industry standards
6.2 Prohibited Marketing Content
Our advertising explicitly avoids:
- Any mention of trading, buying, or selling services
- Investment advice or financial recommendations
- Promises of financial returns or asset appreciation
- Market predictions or price forecasts
- Exchange or conversion service offerings
- Custodial or asset management service claims
6.3 Legal Limitation Disclosures
All marketing materials include appropriate disclosures:
- Clear statement of device limitations and intended use
- Risk warnings regarding cryptocurrency storage
- User responsibility disclaimers
- Regulatory compliance requirements
- Liability limitations and warranty terms
- Contact information for additional questions
7. User Obligations
Users of Electrux hardware wallets must fulfill certain obligations to ensure proper and legal use of our devices.
7.1 Legal Compliance
- Comply with all applicable local, national, and international laws
- Verify legal status of cryptocurrency usage in your jurisdiction
- Meet tax reporting and payment obligations
- Adhere to anti-money laundering regulations where applicable
- Respect import/export restrictions for cryptographic devices
- Obtain necessary licenses or permits if required
7.2 Security Responsibilities
- Maintain physical security of the hardware device
- Protect PIN and passphrase confidentiality
- Secure storage and backup of seed phrases
- Regular firmware updates and security patches
- Verification of transaction details before approval
- Reporting of suspected security vulnerabilities
8. Contact Information
For questions about this Usage Policy or compliance requirements, please contact us:
